Privacy Policy
Last updated: January 2024
At Tessella AI, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect information you provide directly, such as when you create an account, make a purchase, or contact us. This includes name, email, shipping address, and payment information. We also collect usage data through cookies and analytics.
2. How We Use Your Information
We use your information to process orders, provide customer service, send order updates, improve our services, and with your consent, send marketing communications about new collections and offers.
3. Information Sharing
We never sell your personal information. We share data only with trusted service providers who help us operate our business (payment processors, shipping partners) and when required by law.
4. Cookies and Tracking
We use cookies to enhance your experience, remember preferences, and analyze site usage. You can control cookie settings in your browser, but some features may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your information. All payment processing is encrypted and handled by secure third-party providers.
6. Your Rights
You have the right to access, update, or delete your personal information. You can unsubscribe from marketing emails at any time. Contact us to exercise these rights.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Policy Changes
We may update this policy periodically. We will notify you of significant changes via email or website notice.
9. Contact Us
For privacy-related questions, contact our Data Protection Officer at: Email: privacy@tessella.ai Address: Tessella AI Studio, San Francisco, CA